Why a Customer Service Strategy Will Improve Your Business Results
Do You Have a Customer Service Strategy? Most organizations talk about the importance of customer service, and that they aspire to...
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Jan 111 min read
How Delta Police Set The Most Amazing Innovation Standards
Beyond the Badge Delta Police’s Innovative Partnership with Guru Nanak Food Bank Redefines Training Thursday, January 4, 2024 North Delta...
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Admin
Dec 22, 20231 min read
How Bold Leadership Makes Building an Epic Team Easy
Our Center Stage Member for this podcast is Neil Dubord, Chief Constable of the City of Delta's Police Department, responsible for the...
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Admin
Dec 20, 20231 min read
Why Hiring For Goosebumps is a Really Epic Move
Why Hiring For Goosebumps is a Really Epic Move
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Admin
Nov 22, 20231 min read
How to Grow a Business By Doing Things Differently, with Bob Joseph💥
Our 'Centre Stage' Member guest is Bob Joseph, founder and president of Indigenous Corporate Training Inc. whose mission is "to guide,...
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Admin
Nov 15, 20231 min read
BE CoNTRARIAN
Look for opportunities to go ‘against the flow’. If everyone else is ‘going west’, consider the value in ‘going east’ and doing what...
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Admin
Nov 1, 20231 min read
Will You Make the Most of BC Buy Local Week?
Our friends at LOCO BC are hosting free "Making the Most of BC Buy Local Week" virtual workshops in the lead up to BC Buy Local Week and...
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Admin
Oct 31, 20231 min read
Small businesses can apply next month for help with vandalism costs
Small businesses throughout British Columbia will soon be able to apply for funding to help recover costs from vandalism, and for...
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Admin
Oct 25, 20231 min read
Have You Heard the News ... and all of our Podcasts yet?
The "Fast and Furious Ways to Grow Your Business" podcast episodes are posted to all of our social media channels. You can listen to and...
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Admin
Oct 22, 20233 min read
"5 easy ways to grow your business fast and furious" ~ by Roy Osing
I was fortunate to lead an amazing start-up team to build an internet business to A BILLION IN ANNUAL SALES. I am often asked on...
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Admin
Oct 17, 20231 min read
How To Create a Game Plan For Your Business in Just 48 Hours!
Building a strategic plan for many small businesses is typically a challenge. The process can be time consuming, expensive and lacks the...
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Admin
Oct 16, 20231 min read
How To Get More Business From Your Local Markets
BUY LOCAL campaigns stress the importance of having consumers support their local businesses. It keeps local businesses healthy and keeps...
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Admin
Oct 4, 20231 min read
Why the SURPRISE! Factor Always Beats the Competition
In this podcast, Roy and Ian explain why delivering what people expect doesn’t raise eyebrows; rather it confirms the lack of originality...
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Admin
Sep 20, 20231 min read
Why Audacious Leaders ALWAYS Focus on the Frontline
Frontline employees are often regarded as being on the ‘bottom’ of the organization chart, and yet their role in the execution of the...
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Admin
Aug 21, 20231 min read
How to Create an Audacious Brand That Rocks The Competition
In this podcast, Roy and Ian unpack what’s required to break away from traditional branding methods which focus on what organizations...
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Admin
Aug 16, 20231 min read
Why You Must Destroy Dumb Rules to Save Your Business
In this podcast, Roy and Ian discuss the reality of 'Dumb Rules.' If you see a rule or policy that customers hate, find a way to...
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Admin
Aug 2, 20231 min read
Introducing Abound, the ONLY Toolbox You’ll Need to Grow Your Business
In this episode, Roy and Ian introduce and discuss the benefits of Abound, powered by The Business Association inspired in North Delta,...
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Admin
Jul 13, 20231 min read
Is Your Cash Secure?
The July 2023 issue of 'Business Watch' includes articles on: Cash Handling Crime Prevention tips for employees, depositing or securing...
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Admin
Jul 11, 20231 min read
How Being ImPERfect FAST! can Make You an Epic Innovator
“In this podcast, Roy and Ian discuss the importance of being okay with doing imperfect things and not spending trying to achieve...
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Admin
Jun 19, 20231 min read
Offer Special Deals to Existing Customers FIRST!
So many organizations today offer special deals to attract new customers and leave existing customers out in the cold. In this episode,...
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